Skip To The Main Content


Click on the Tabs for the Latest News

HYMS Password Policy

On 3rd January 2018 Hull York Medical School implemented a new Password Policy to help increase security, protect your personal data and to bring HYMS in line with our parent universities. This new policy requires all HYMS users to change their password at least once every year and gave users 90 days within which to complete this task. Consequently, if you haven’t changed your password within the past calendar year you will need to take action now to prevent your HYMS account from being disabled.

How do I change my password?
You can change your password at any time both on and off campus by using the HYMS Password Reset service -

Once you have enrolled in the system (by selecting and answering a number of personal security questions) you can change your password. Should you ever forget your account credentials you can reset your account using this tool by answering the personal security questions that were set when you enrolled.

 What will happen from 3rd April 2018?

If you haven’t changed the password of your HYMS account with the last calendar year, your account will be disabled on the 3rd April 2018 and you won't be able to get access to any HYMS systems from this date. If your account does get disabled you will need to contact the HYMS IT Helpdesk – or telephone 01904 323838 during working hours to reset your password and reactivate your account. If you fail to reactivate your account with 180 days it will be permanently deleted. 

 Password must be:

  • 10 characters minimum (however, a longer passphrase is recommended)
  • At least one non-letter (number or symbol) and contain upper and lower case letters
  • You will not be able to reuse your previous 6 passwords

Don’t forget:

If you experience any problems with your password, please contact the HYMS IT Helpdesk – or telephone 01904 323838 during working hours.